Welcome to Techgyan! We are committed to delivering our training materials and related products in a timely and efficient manner. Below are the details of our shipping and delivery policies.
1. Digital Products
• Access: All digital products such as e-books, PDFs, or access to online courses will be delivered electronically. Upon completion of the purchase, customers will receive an email with a link to download the digital product or instructions on how to access the course materials.
• Delivery Time: Access to digital products is typically granted immediately after the payment has been processed successfully.
2. Physical Products
• Processing Time: Orders for physical products like books, study kits, and other training materials are processed within [specify number of days] business days of receiving the order.
• Shipping Methods: We ship via [list shipping companies used, e.g., FedEx, UPS, DHL] and offer standard and expedited shipping options.
• Shipping Charges: Shipping costs are calculated based on the weight of the order and the delivery location. These charges will be displayed at checkout before the completion of your purchase.
• Delivery Times: Delivery times vary based on the shipping method selected and the delivery address. Standard delivery typically takes [specify range, e.g., 3-5 business days], while expedited shipping can take between [specify range, e.g., 1-2 business days].
• International Shipping: We offer international shipping to select countries. Shipping rates and delivery times vary based on destination. Please be aware that international shipments may be subject to customs fees and import duties of the destination country, which the recipient will be responsible for paying.
3. Tracking Your Order
• Tracking Information: Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order’s progress through the carrier’s website.
• Delivery Issues: If there are any issues with the delivery of your order, such as delays or lost packages, please contact our customer service team for assistance. We will work diligently to resolve the issue and ensure you receive your order as quickly as possible.
4. Special Considerations
• P.O. Boxes: At this time, we are unable to deliver to P.O. Box addresses.
• Military Addresses: Shipments to military addresses can take longer than the stated delivery times. Please allow additional time for orders shipped to these addresses.
Contact Information For any questions or concerns regarding our Shipping and Delivery Policy, please contact us at [your email address] or call us at [your phone number]. We are here to assist you and ensure your satisfaction with your purchase.